Jayd Jackson

About

Product design leader with over a decade of experience shaping enterprise platforms, developer tooling, and AI-powered workflows. I partner with executives, product leaders, and engineers to simplify complex systems, align organizations, and create products people trust. My recent work focuses on AI-native product development, design governance, developer experience, and the future of human-AI collaboration.

Leadership themes

• Simplifying complex systems

  Transforming technical and organizational complexity into clear product experiences.

• Designing workflows, not screens

  Focusing on how people, teams, and systems work together.

• Aligning strategy & execution

  Connecting customer needs, business goals, and technical realities.

• Governance at scale

  Building systems that create consistency without slowing teams down.

• Human-AI collaboration

  Exploring how design can guide and govern AI-assisted software creation.

Selected impact

• Shaping AI-assisted software modernization workflows for enterprise engineering organizations.
• Led platform strategy initiatives in an SVP-level role at BNY Pershing X.
• Defined documentation architecture and discovery models spanning thousands of technical resources.
• Developed design governance concepts connecting design systems, Storybook, production software, and AI-generated interfaces.
• Facilitated product strategy and modernization initiatives across Fortune 500 organizations.

Writing & ideas

• Design Workflows: Conversing with the Ship Computer

  Explores how AI transforms the relationship between humans and software creation, introducing workflow models where designers, engineers, and AI systems collaborate as partners.

• Design Thinking Is About to Become Infrastructure

  Argues that design is evolving beyond interfaces toward governance systems, constraints, and decision frameworks that guide software creation at scale.

• Design Governance at Scale

  Investigates how design systems, Storybook, production software, and AI-generated interfaces can be connected through governance loops that preserve quality and human judgment.

Experience

• Moderne

  Staff Product Designer

  2025–Present

  Partner with executive leadership, product management, and engineering to shape the future of AI-assisted software modernization.

  Focus AI-Assisted Software Modernization · Design Governance · Documentation Ecosystems · Developer Workflows · Human-AI Collaboration

  Selected initiatives Builder · AI-Driven Recipe Catalog · MCP Explorer · Deploy Artifacts · Changelog / What's New · Design Governance Experiments

  • Defined information architecture and discovery patterns across thousands of technical resources and recipes.
  • Created scalable UX patterns for code transformation, experimentation, deployment, and AI-assisted modernization.
  • Advanced governance practices connecting Figma, Storybook, production software, and AI workflows.
  • Established customer feedback loops informing roadmap decisions and product strategy.

• BNY Pershing X

  Lead Product Designer, SVP Platform

  2023–2025

  Promoted into an SVP-level design leadership role responsible for platform strategy and cross-product initiatives.

  • Partnered with executive leadership to shape platform vision and investment priorities.
  • Led UX strategy across enterprise wealth management platforms and operational tooling.
  • Directed initiatives spanning workflow design, modernization efforts, and AI-assisted experiences.
  • Championed scalable design practices and governance across teams.

• VMware Tanzu Labs (Pivotal)

  Senior Product Designer

  2022–2023

  Led product discovery, systems design, executive workshops, and transformation initiatives across Fortune 500 organizations.

Earlier experience

• Concentrix Tigerspike Senior UX Designer 2021–2022
• VMware Product Designer, Contract 2021
• Horizon Blue Cross Blue Shield Senior Visual Designer, Contract 2020
• Novel Work Co. UX/UI Designer, Contract 2019
• CareerFoundry UX Tutor & Mentor, Advisory Board 2018–2021
• RadialWorks User Experience Designer 2014–2020
• Jayd Jackson Photography Founder & Creative Director

Education

Bridgewater State University Bachelor of Arts, English Language & Literature